Bio-One of Savannah decontamination and biohazard cleaning services

Are you just disorganized, or is it something more? Understanding the hoarding spectrum.

The word “hoarding” probably evokes a particular image, made more common by shows like Hoarders that highlight extreme examples. In reality, not all hoarders have rooms full of items piled high to the ceiling.

The Institute for Challenging Disorganization (now, there’s a relatable title!) has classified hoarding behavior into five levels on their Clutter-Hoarding Scale.Level 1 Hoarding

At Level 1, a home is not pristine, but the space is still easily accessible and sanitary. There is clutter, but no concern for safety. Most, if not all of us, have been in Level 1. Many people spend most of their time in this stage.

Here are the defining characteristics of this level:

  • All stairways, doors, and windows are accessible, not blocked by clutter.
  • The home has good ventilation and is free of bad odors.
  • The number of pets in the home is appropriate and compliant with zoning regulations.
  • Pet hair and waste is cleaned up and disposed of properly.
  • There are no visible pests like insects or rodents.
  • Appropriate alarms like smoke and carbon monoxide detectors are installed.

At Level 2, the home is still very livable, but there’s more evidence of disarray. The home is in need of cleaning and may be starting to overwhelm the residents. The hygiene level isn’t optimal.

Most of us bounce between Level 1 and Level 2. However, here are the more defining characteristics of Level 2:

  • One important exit is blocked with clutter.
  • Pet waste and hair can be found in the home.
  • Electrical and/or plumbing issues are present. There may be a major appliance that has been broken for more than one season.
  • Garbage containers are overflowing.
  • Some mild odors are present, related to overflowing dishes, laundry, uncleaned bathrooms, etc.
  • Occasional presence of household pests in the home are quickly dealt with

Level 3 is considered the turning point between manageable household disorganization and a more serious issue. Level 3 homes show extreme disorganization and indicate hoarding behavior.

Here are the defining characteristics of this level:

  • Mild insect infestations from pests like lice, cockroaches, ants, or bedbugs are present.
  • Piles of objects are obstructing key living areas.
  • Multiple appliances in the home are broken and unusable.
  • Spills may be left uncleaned for several days. Food preparation and eating areas are left visibly dirty.
  • One room is no longer being used for its intended purpose, like bedrooms being used exclusively for storage.
  • Noticeable unpleasant odors are present in the home.
  • Dirty laundry is left throughout the home.

Level 3 households should consider hiring outside help. Although, it’s still possible to get it under control with a concerted effort from the whole family

At Level 4, the home shows excessive clutter.Those living in Level 4 conditions need professional help. At this level, part of getting help includes professional cleaning to transform the house into a safe, hygienic space where people can thrive. Mental health counselors and social workers may also step in to help residents change their habits.

Here are the defining characteristics of this level:

  • Structural damage is present, such as water damage, broken doors, and plumbing issues.
  • Excessive pets and pet waste may be present.
  • Clutter is blocking access to stairs, rooms, and exits.
  • Expired and rotting food is present in the home and contributes to odors.
  • Multiple rooms are cluttered to the extent that they cannot be used for their intended purposes.
  • A medium level of insect infestation is present. There may be bats, squirrels, and/ or rodents in the attic or
  • basement.
  • Sewage is backed up

Level 5 is the highest level of hoarding behavior. Level 5 homes are alarmingly hazardous.

They require professionals with safety equipment and training to clean.

Here are the defining characteristics of this level:

  • Extreme indoor clutter makes important living spaces unusable.
  • There is no ventilation in the home.
  • Structural damage is irreparable.
  • Water and/or electrical services have been disconnected.
  • Pets living in the home are at risk due to living conditions.
  • Occupants of the home in danger due to pet behaviors, numbers, and/or health conditions.
  • Household appliances are unusable due to disrepair or being blocked by clutter.

If you or someone you know is struggling with these levels of hoarding we are here to help. 

You can find more information at https://bioone-savannah.com.com/ or contact us at (912) 755-1211

Clutter is an everyday occurrence and there comes a point when we all need to clean up our messes. Leave things long enough, and we all start to fall into one of the 5 levels of hoarding.

But what are the 5 levels of hoarding? 

What moves a messy room from Level 2 to Level 3? 

Understanding the hoarding level of your space can help you prioritize which messes are one-person tasks and which may need some help from a back-up team.

Let’s walk through each level of the Institute for Challenging Disorganization’s Clutter-Hoarding Scale to better understand just how normal hoarding is.

Level 1: Safe Clutter

There’s no doubt that many of us would like our homes to look as pristine as a real estate listing ad. But life’s hectic! With busy work and family schedules, numerous responsibilities and obligations, and competing priorities it’s easy to put off a small mess for later. However those moments of procrastination stack up to put our home at a Level 1. 

Level 1: Safe Clutter

Signs of this level of hoarding include clutter and messes that do not threaten your safety:

  • Dishes from dinner waiting to be washed
  • Piles of shoes by the door
  • Stakes of unopened mail and bills waiting to be paid on the counter
  • Your kid’s clothes and toys all over the floor


Ok, that last one MIGHT be dangerous if you’re barefoot.

None of these messes block exits in your home, and they do not cause an immediate bad odor. If we’re honest, we can admit that all of us—at one point or another—have had our home come in on this level of the hoarding scale. 

Leaving your house in this state does not necessarily affect your health. 

However, it may exacerbate avoidance habits that lead to snacking and more procrastination—which might lead to more clutter, shifting you up the scale.

Level 2: Blocked Exits and Declining Hygiene

This is another common level of hoarding. Most of us frequently bounce between Level 1’s clutter and Level 2’s disarray.

Level 2: Blocked Exits and Declining Hygiene

At this level, things literally begin to stack up: 

  • An exit in your home may be blocked.
  • There may be electrical or plumbing issues. 
  • Dishes and other messes are probably starting to smell.

At Level 2, the clutter can begin to impact a variety of areas of our lives. Some studies claim intense clutter increases our stress, makes allergies worse, and overall causes us to feel less satisfied with life.

These negative impacts are sometimes the trigger that leads to the situation getting worse.

Level 3: Degradation and Pests

Level 3 is where things begin to get concerning. 

Level 3: Degradation and Pests

At this point, the mess itself may seem too daunting to tackle, and the increase in clutter results in a decline of cleanliness. There may be piles of objects obstructing multiple exits—or even a whole room used for storage instead of living.

It’s at this stage that pest infestations may become an issue. With the clutter, there are lots of places for unwelcome pests to hide and find food, and infestations of ants, lice, and cockroaches may warrant an exterminator. However, all that clutter makes it difficult for the exterminator to do a good job. Unfortunately, failing to clean up the source may set the stage for another infestation within a few weeks.

Another area of concern may be repairs needed around the home. Work may need to be done, but technicians or repair personnel may not be able to physically get to whatever needs to be fixed. This means small problems may become large ones as minor repairs are left to turn into bigger problems. 

This state of things deeply impacts your ability to socialize. Messy and infested living spaces make it difficult to relax with your partner or family. Friends may prefer to outright avoid hangouts at your home. Your loved ones may be concerned about your living situation at this point.

The longer your home sits at Level 3, the higher the chance that leftover messes become long-term damage.

Level 4: Waste and Structural Damage

Hygiene and safety take a backseat in a house at Level 4. Long-term spills and messes create bad smells, and much of the house cannot be adequately used for each room’s purpose.

Level 4: Waste and Structural Damage

Those whose homes fit this category face daily irritation and inconvenience, all of it eventually leading to high repair bills, tripping hazards, and health hazards.

You may not think tripping hazards are a big deal, but falling over them certainly can be. Depending on how high the stacks are, they could even fall on you and do some damage that way. 

There have been well documented cases where people have become trapped in their own home due to tripping hazards. Don’t let that be you!

Health hazards stack up in level 4 almost as quick as the clutter does. Issues like water damage that can no longer be reached lead to structural decay. Larger pests like bats or rodents may make their nests in the attic or basement and contribute to higher possibilities of disease.

A person or family living in this state may find it difficult to be comfortable doing anything. 

Tackling the job to get the home back to a healthy and safe state may seem impossible on their own.

Level 5: The Disconnect

This is often what people think of when discussing hoarding behaviors. The situation may be the result of a psychological hoarding disorder or difficulty due to disability. It may have been compounded by depression or generational trauma or habits. The contributing factors are nuanced, varied, and often highly personal.

Level 5: The Disconnect

But whatever the reason, a Level 5 household is in need of serious, professional help.

Those in a Level 5 house live in outright unsafe conditions. On the daily they are coming in contact with:

  • Zero ventilation
  • Mold and mildew
  • Pet waste
  • Infestations
  • Rot and decay

Not only is it difficult to socialize with others in your home, you may find it difficult to even leave because of the sheer volume of things in the home and the blocked entryways. 

Many who are at this stage find themselves disconnected from reality in a number of ways:

  • Denying there’s a problem
  • Not seeing their family
  • Perhaps even dealing with utility services that have literally been disconnected

At this stage, the structural damage to the home is often irreparable and fire hazards begin to enter the picture. 

Houses at level 5 are prone to fires because of the flammable piles of clutter. If a flame were to spark anywhere, it could easily catch something and spread from there. 

Not only that, but it’s very difficult for firefighters to enter. If a fire were to start  there’d be little to no way of stopping it. With so many flammable objects and no way to enter the home, all it can do is burn.

Hoarding is Normal—and Anyone Can Clean Up

So how did your home do? Do you have an idea of where your home fits on the hoarding scale? The vast majority of us are on there somewhere, and the good news is that no matter the level your home scores, there is always help available.

Bio-One Team

After walking through all 5 levels of hoarding, it’s clear we all struggle with cleaning up the house sometimes. There’s nothing wrong with a messy house. It’s a part of normal, everyday life. 

However, your health and safety are important, particularly when things advance to those higher levels. When facing a daunting clean-up, here’s quick tip for each level of hoarding:

  • Level 1: Pick one chore and set a timer for 20 minutes. Setting a lofty goal like “I will clean the whole house” will often stop you from succeeding. Keep it small and manageable.
  • Level 2: Organize an afternoon with family members and friends. It might seem silly to invite people over for a cleanup day, but more hands can get more done in less time for bigger wins. It also gives you an excuse for after-party pizza (though be sure to clean that up too!)
  • Level 3: Get a professional organizer to help. It’s natural to struggle to let things go. A helpful professional can help you go through the clutter to throw things away and give you a system to follow after they’re gone. If an infestation has taken place, an organizer may not be willing to help. At that point, a hoarding consultant will need to be brought in.
  • Level 4: Hire a hoarding consultant. At this point, it’s difficult to determine what is a mess and what needs repairs. A professional can identify easy spots you can tackle and harder tasks that need a team.
  • Level 5: Hire an experienced team to help. The household has nearly lost all function and may pose a risk to those who don’t know what to look for to ensure their safety. You need professional assistance to clear out and clean up.

Your home falls into one of these levels—just like everyone else’s! The next step is determining what you need to get back to a manageable Level 1.

Our team at Bio-One understands messy homes, and we’re here to offer discreet, compassionate help when you or a loved one is trying to dig out from a higher level mess. We offer affordable, professional services that include cleanup, disinfection, and decontamination. 

Every job has a unique remediation plan tailored to the specific needs and goals of the client. Rest assured, wherever you may fall on the levels of hoarding, we have the experience and equipment necessary to help you.

Consult with our team today to discuss your situation and determine how much time you can save with professional help.

Hoarding Cleanup Company

Hoarding can be very dangerous and causes both health and property damage. Which is why we always aim to provide only the best hoarding cleanup Savannah, Georgia services.

Most times, the hoarder is not aware that their conduct is problematic and usually ends up suffering because of it. Hoarders tend to become socially isolated and generally require help to overcome this condition. When the time comes to take the first steps, the best thing to do is contact a hoarding cleanup company with a compassionate and friendly staff and with technicians that genuinely want to help.

The following are some of the 5 Danger Signs that indicate hoarding:

1. Clutter is Blocking Doors or Windows

Blocked windows and doors are a fire hazard. Such blockage can disallow anyone from reaching the exit or entrance points, making it harder to escape a fire.

2. Pathways Are Cluttered and Blocked

If the pathways around the house are so cluttered that they are effectively blocked, you may be facing a hoarding issue. Any first responder would have a very difficult time reaching the person in case of an emergency.

3. Mounts of Clutter are Unstable

When the hoarding reaches certain levels, mounts of clutter can become a real danger. All it takes is a stack of clutter to become unstable and fall on the occupant to have an emergency on your hands and first responders would be unable to reach the victim. For this reason, if you recognize clutter being an issue on the property, don’t hesitate at all in contacting a qualified hoarding cleanup Savannah, GA specialist.

4. Structural Integrity Beginning to Fail

Sometimes hoarding can get to the point where the sheer weight of the possessions can be enough to cause structural integrity problems to the hoarder’s home. An overburdened structure is very problematic because shifting that weight around during cleanup can lead to disaster unless carefully and professionally done.

5. Rodents, Feces, and Garbage

When you can see garbage of any type, feces from either rodents or insects, you have a clear sign of danger. Living in a space like that can lead to many health complications ranging from respiratory problems to cardiac issues that could prove fatal.

These are just some of the danger signs that hoarding cleanup companies like Bio-One of Savannah face regularly.  Any of these problems can become critical, resulting in calamity. If you or someone you care about is showing any of these signs in their apartment or home, it is time to call a hoarding cleanup Savannah, GA company and get the problem under control.

Bio-One of Savannah Can Help Your Hoarding Situation

Bio-One of Savannah is the premier crime scene and biohazard cleaners devoted to helping law enforcement, public service agencies, and property owners/managers in restoring contaminated property. We take great care to use the most advanced protection to avoid any health hazard.

To clean up any hoarding situation, call us any day of the week, day or night, at 912-755-1211. Visit our website, www.bioone-savannah.com/, to learn more.

Savannah Hoarding Cleanup Company

Often, hoarders have difficulty realizing that there is a problem with their behavior. The accumulation of things beyond the storage capacity of the place where they live can only cause problems. It is not uncommon for a family member or a close friend to be the one that rings the alarm. But if you’re not entirely sure if someone you know is a hoarder or not, here are some of the signs that it is time to call a Savannah hoarding cleanup company.

1. Becoming Blind to Clutter

When clutter begins to become a problem, the hoarder often considers it normal even if the entire house is full of items. If the clutter is bad to the point where it’s difficult to move from room to room, a Savannah hoarding cleanup company may be needed. 

When your family or your closest friends begin to tell you that you are hoarding, you should seek help.

2. Compulsive Buying

Warning signs that indicate hoarding involve:

  • If a loved one is often buying things that go unused
  • They receive packages that are unopened for a long time
  • They have a very difficult time letting go of these things even if they have no practical use for them

If you find that possessions become a burden rather than a pleasure and that the behavior towards objects is compulsive or even obsessive, it is time to step back and get rid of the clutter.

3. Fire Safety Becomes an Issue

When vents become blocked by clutter, or there are things near heating appliances because there is no other place to be used, you know a fire hazard and tragedy are waiting to happen. 

Fires in homes with a hoarding problem are generally much worse than normal as there is much fuel for the fire, plus it is packed together. When exits and entrances are partially or fully blocked by books, heaps of clothes, or just random clutter, it is paramount to call a hoarding cleanup company.

4. Household Activities Become Impossible

When the clutter has reached a point where basic home activities become impacted such as cooking, cleaning, and sleeping, it is time to call a professional to help declutter the space. 

Often hoarders will reach a point where their possessions take over their bed or get stacked on the stovetop. Any surface becomes a shelf and most normal activities around the house become impossible to do or at least very uncomfortable. 

If your life or that of a loved one is being impacted by clutter, pick up the phone and call a Savannah hoarding cleanup company today.

5. Health is Becoming Affected

The buildup of garbage, rodent and insect feces, and mold is commonplace in hoarding situations. These can wreak havoc with one’s health, especially the respiratory and cardiac systems. Accidents are more likely to happen, falls or the toppling of clutter can also cause a health hazard, not to mention that it is usually very difficult for a first responder to reach anyone inside the affected area due to blockages.

Need a Reliable Savannah Hoarding Cleanup Company? Call Bio-One

Bio-One of Savannah is available 24/7, everyday of the year. When you’re ready for unmatched cleaning services, call us at 912-755-1211 or visit our website, www.bioone-savannah.com/

Rebecca Wallace, Bio-One owner, recently visited with Arizona Midday to share how the Bio-One team makes a difference on and off the job in Arizona and throughout the United States. 

Arizona Midday - "Well we've got some help for your home right now. If you're feeling overwhelmed by a clean-up project, we've got help for you today. Rebecca Wallace is with Bio-One. Hi Rebecca. What is Bio-One?"

Rebecca - "So Bio-One is known for crime and trauma scene clean-up. However, we do a lot more than just that. We help people when there is a hoarding situation, so that they can regain their home and their lives again. We help with infectious disease decontaminationrodent droppingsodor abatement, basically if you think you might need a respirator to do the job we're the people you want to call."

Arizona Midday - "Wow, that's incredible. It's stuff we don't want to do. What made you decide to get into this line of work?" 

Rebecca - "So, me and my husband live in Flagstaff most of the time and we were talking with some first responders and heard how when people pass away or they're hoarders there is no one that can help them. There's just no one who does this kind of work. So we decided we want to be able to help our community, help those around us during a time of need so they can actually move forward in their lives and not have to deal with the mess of maybe things that have happened that they don't want to have to think about."

Arizona Midday - "I love that idea. So in order to help your clients as much as possible, do you work with other companies? Tell me about that if you do."

Rebecca - "Yes, we do. We work with quite a few other companies, because what we do is just a piece of a whole puzzle. So we work with a lot of restoration companies, Best Option Restoration, they are state-wide like us so they can help us anywhere as well. We work with animal rescues, so if there is a hoarding situation that animals are involved in we can get the animals out safely and get them rehabilitated. We work with quite a few non-profits that help first responders if they're in a time of need or crisis. It's across the board. We work with all kinds of different people. Contractors. Mental health professionals. Anyone that can be a piece of that puzzle with us, we want to work with them. 

Arizona Midday - "Oh, I love that. So what areas of Arizona does Bio-One cover?"

Rebecca - "We have offices all the way down from Tucson up to Flagstaff, and everything in-between. Our goal is to be able to help our clients within 90 minutes or less if there is an emergency. So we have offices everywhere. Any we're national. We have 120 offices throughout the US as well. 

Arizona Midday - "Wow. That's incredible. So you work with businesses. You work with non-profits, but you're also really involved in the community too, right? Tell me about that."

Rebecca - "Yeah we are. It's important for us to give back. Our community is important. We live here. We're part of it. So in 2020 alone, we gave out over 25,000 bottles of chemicals that are approved by the EPA for COVID-19 decontamination. We have blood drives all throughout Arizona to help with the blood shortage. We donate PPE to first responders and victim advocates. And we have BBQ's throughout the state as well for all of our first responders just to tell them thank you for what they've been doing. They work hard and we want to make sure that they know we care. 

Arizona Midday - "Rebecca Wallace, incredible work that you're doing with Bio-One.  And thank you so much for spending time with us today. 

Rebecca - "Thank you for having me."